Piedmont Global Names James Rucki Director of Commercial Sales

Rucki will lead Piedmont Global’s commercial sales team as the company scales its Elite 8 solutions across industries.

Arlington, VA, August 3, 2026 – Piedmont Global, a Strategic Globalization℠ partner helping organizations lead globally, fluently, and confidently, today announced the appointment of James Rucki as Director of Commercial Sales, effective August 3. Rucki reports to Mary GrotheChief Revenue Officer, and will lead Piedmont Global’s Commercial Sales team, strengthening the company’s strategic partnerships in healthcare, manufacturing, insurance, financial services, and technology. 

Piedmont Global has established itself as a Strategic Globalization Organization (SGO) in a market that increasingly expects a single provider to bring together technology and solutions rather than a menu of disconnected, transactional language services. The appointment comes as the company expands its Elite 8 solutions and builds a unified commercial sales team.

As Director of Commercial Sales, Rucki owns the sales strategy and performance across the company’s direct commercial sales team and those of its acquired brands. He will develop new client relationships, grow existing accounts, and expand adoption of the company’s solutions. Additionally, he will equip the sales teams of Piedmont Global’s acquired brands with the company’s capabilities and architecture while preserving the brand equity that makes each one valuable to the clients it already serves.

“Rucki’s experience leading enterprise sales teams through complex buying cycles and his proven experience with acquisition integration is exactly what this stage of our growth calls for,” said Grothe, Chief Revenue Officer of Piedmont Global. “He’s building a culture of ownership, excellence, and disciplined execution, grounded in passionate problem-solving for our clients’ most complex language and cross-cultural needs. That same discipline extends to our strategic partnerships, creating new growth opportunities within existing relationships and building new ones across the portfolio.”

For Rucki, this growth starts with understanding what clients are trying to achieve and connecting them with the right capabilities across Piedmont Global’s expansive suite of cross-cultural multilingual operations.

“The opportunity at Piedmont Global is about much more than growth. It’s about helping organizations communicate, operate, and succeed across languages, cultures, and markets,” Rucki said. “My vision is to build lasting partnerships by deeply understanding our clients’ objectives and aligning the right people, expertise, and technology to help them achieve meaningful business outcomes.”

That approach also reflects a broader shift in the market, as organizations look beyond individual language services for partners that can support increasingly complex global operations.

“Piedmont Global is uniquely positioned for what’s ahead,” Rucki added. “Organizations today need more than translation – they need a strategic partner that can help them communicate effectively, navigate cultural complexity, operate confidently around the world and for domestic companies, address the diverse global landscape inside their four walls. The combination of exceptional people, deep expertise, and innovative technology creates an incredible opportunity to help our clients succeed.”

Rucki brings more than 14 years of sales leadership experience across healthcare, life sciences, technology, and enterprise SaaS, with a track record of building teams and driving growth at startup and growth-stage companies. He has helped scale one company’s revenue from $2 million to $25 million and guided another from $10 million to $20 million through an acquisition. His approach combines disciplined, metrics-driven execution with a strong focus on developing talent, strengthening team culture, and keeping customers at the center of growth.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization Organization (SGO). Enterprises and government agencies approach us because managing operations across different languages, cultures, markets, and systems places a coordination burden on staff who already have full-time jobs, causing the organization to act as an unofficial systems integrator for its own globalization efforts, whether that’s across borders or within its own four walls. 

To address that disconnect, we manage it as a single operation, drawing on eight integrated solutions: language operations, accessibility, staffing, data services, market intelligence, BPO, content, and consulting. Any one of the eight is easy to buy from a point vendor. Getting all eight to run to one standard, under one accountable team, is the challenging part. That’s what we’re built to do. 

Behind us sit 10,000+ globalization professionals working across 300+ languages and dialects, one set of certifications and security controls (ISO 27001, 9001, 17100, and 13485), and one delivery standard. 

Founded in 2013, Piedmont Global has earned Inc. 5000 recognition for three consecutive years and works with clients across government, healthcare, education, manufacturing, energy, insurance, and financial services. Learn more at piedmontglobal.com. 

 

Media Contact

Mary Grothe
Chief Revenue Officer
Piedmont Global
mgrothe@piedmontglobal.com

Piedmont Global Names BenJoe Markland Chief Operating Officer

Markland’s Appointment Reinforces Piedmont Global’s Commitment to Delivering Consistent Quality, Speed, and Capacity Across Its Portfolio.  

Arlington, VA, June 15, 2026 – Piedmont Global, a Strategic Globalization℠ partner helping organizations lead globally, fluently, and confidently, announced the appointment of Benjoe Markland as Chief Operating Officer, effective June 15.

In his new role, Markland will own delivery across Piedmont Global’s business units – including interpreting, localization, staffing, and data services – along with linguist credentialing, quality management, and the operational technology that supports them.

Piedmont Global wasn’t built as a collection of separate service lines. It was designed as a unified, multi-service platform where language operations, accessibility, data services, staff augmentation, content, and consulting come together to serve healthcare, government, education, and enterprise clients.

While competitors offer a menu of disconnected services, we offer one integrated partner with multiple ways to solve a problem: one operating model, many paths to value.

At this stage, the challenge isn’t adding new capabilities – it’s connecting them, so clients have a seamless experience no matter how many of our services they use.

That’s why the role of Chief Operating Officer is so critical right now. It exists to unify our operating model through shared systems, consistent quality standards, and an integrated delivery engine.

“This is not a traditional operations job of running departments; it’s an architect’s role, responsible for building the enterprise operating system that connects everything we do from shared customer relationships, shared delivery capacity, shared go-to-market strength, and shared technology, into scalable, repeatable growth. Finding a leader who could see the platform rather than the silos was our highest bar, and Benjoe cleared it. With him leading our operations, we’re not just scaling what we do; we’re compounding what makes Piedmont Global unique,” said Mohamed Hussein, CEO of Piedmont Global.

Markland’s goal is to make that scale feel consistent to clients: the same standard of quality in every language, modality, and time zone, capacity built ahead of demand, and direct visibility into performance.

“Piedmont Global has a scale that is hard to build: over 300 languages and more than 10,000 qualified linguists. My job is to make our operations as dependable as our people are talented, with consistent quality in every language and capacity in place before a client needs it. Our clients are making decisions where getting the language wrong has real consequences. Getting it right every time is the whole job, and it is what I expect to be measured on,” said Markland, COO of Piedmont Global.

Markland brings more than 20 years of executive leadership in global business process outsourcing (BPO), information technology outsourcing (ITO), and customer experience (CX) operations. He most recently served as president and chief operating officer of Focus Services, where he managed a multi-entity P&L of more than $65 million across 13 global sites and over 25 enterprise clients. He has scaled operations across the United States, Latin America, Europe, and Asia, led the integration of multiple acquisitions, and built AI-enabled delivery systems. Markland is also fluent in Spanish and holds a Bachelor of Business Administration in Finance.

This appointment marks another step forward as Piedmont Global continues helping clients navigate global communication needs through integrated solutions.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization Organization (SGO) dedicated to making cross-cultural operations easier, smarter, and more human for enterprises and public sector organizations. The company provides Language Operations, Accessibility & ASL, AI Risk & Intelligence Assurance, Staffing, Data Services, BPO & KPO, Content Solutions, Open-Source Intelligence (OSINT), and proprietary technology platforms, including Connexus™, an enterprise interpretation management platform, and CensIQ, a language access planning platform. Piedmont Global helps clients eliminate vendor sprawl, strengthen compliance, accelerate operational readiness, and expand their global reach with confidence. Learn more at piedmontglobal.com.

 

Media Contact

Mary Grothe
Chief Revenue Officer
Piedmont Global
mgrothe@piedmontglobal.com

From Population Intelligence to Real-Time AI Interpretation: Piedmont Global Launches Connexus

Arlington, VA, June 1, 2026 — Piedmont Global, a Strategic Globalization Organization (SGO), today announced the launch of two platforms: CensIQ™, a population intelligence and language access planning platform, and Connexus™, an enterprise interpretation management platform. Together, they represent the first public expression of Piedmont Global’s SGO model, linking population intelligence, policy alignment, organizational planning, and service delivery through a unified insight-to-action architecture.

  • CensIQ provides the intelligence layer, helping organizations understand evolving language access needs while aligning policies, plans, and resources to meet them. Connexus serves as the delivery platform through which human interpreters and AI-powered interpretation services are deployed, managed, and measured across every modality.
  • Connexus responsibly consolidates human and AI interpretation within a single delivery model: Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), Onsite Interpretation (OSI), and the real-time Speech-to-Speech AI Interpreter – all in one browser-based platform with 300+ languages and American Sign Language (ASL) embedded across every modality. For healthcare clients, Connexus is designed to be the first EHR-agnostic interpretation platform with instant connectors, built to embed directly in the electronic health record.

Both platforms are built for small- to enterprise-level commercial and public-sector organizations that need compliant, defensible language access at scale across healthcare, financial services, government, education, and other industries where cross-cultural communication is mission-critical.

“For years, language access has treated planning and delivery as separate activities – one focused on what organizations think they need, the other on responding when demand arrives. Our view is that they should be part of the same system. CensIQ provides the intelligence to understand populations, anticipate needs, and continuously refine strategy. Connexus operationalizes those insights through a single platform that orchestrates human and AI interpretation across every modality, creating a continuous feedback loop between planning, delivery, and outcomes. This is our first public launch as a Strategic Globalization Organization, and it reflects how we think language access should work: planned against reality, delivered responsibly, and measured against results.” Mohamed Hussein, Founder and CEO, Piedmont Global

 

How does CensIQ work?

CensIQ is a core component of the intelligence layer within the SGO model. Most language access plans are built as compliance exercises – created once, updated infrequently, and disconnected from the realities of implementation. They often describe what an organization intends to do, but provide limited visibility into whether meaningful access is actually being delivered, measured, and improved over time.

CensIQ starts from a different premise: effective language access requires alignment. Population needs, policy requirements, regulatory mandates, organizational priorities, budgets, procurement decisions, operational capacity, and frontline service delivery all influence outcomes, yet they are rarely brought together into a single decision-making framework.

CensIQ combines demographic and limited English proficiency (LEP) trend intelligence at ZIP, county, and state levels with organizational data, benchmarking, agentic workflows, and consulting expertise to create a shared understanding of what meaningful access requires. The platform helps align policy with execution, federal and state requirements with local realities, leadership expectations with operational capacity, and community needs with measurable outcomes.

The result is more than a language access plan. CensIQ produces assessments, plans, roadmaps, governance frameworks, performance benchmarks, and strategic recommendations that help organizations understand where gaps exist, prioritize resources, establish accountability, and measure progress over time. Rather than treating language access as a static compliance document, CensIQ enables organizations to manage it as a living operational capability.

 


 

How does Connexus work?

The platform consolidates capabilities that have historically lived across two or three separate vendor relationships. OPI, VRI, OSI, AI interpretation, scheduling, interpreter management, call routing, audit-ready Joint Commission documentation, per-minute billing tied to call detail records, and real-time capacity analytics all run inside one browser-based platform. Pricing is usage-based with no monthly platform fees and no minimums.

The Speech-to-Speech AI Interpreter is linguist-led by design. Linguists with sector expertise own the glossary, the interaction guidelines, and the quality-assurance loop, and the service runs under the same accuracy target and audit trail as human interpretation. It supports 12+ languages at launch, with Spanish-English as the validated, domain-tuned pair, and targets 95%+ accuracy on domain-adapted language pairs through a pre-launch glossary build and ongoing linguist QA. Call types are routed by configuration, so high-stakes calls go to credentialed human interpreters and routine volume goes to the AI Interpreter. The AI is the engine; language professionals are in control.

“Buyers are not asking for another interpretation tool. They are asking for a partner who can absorb the operational complexity of running cross-cultural communication at scale – and prove it in records. That is why we built the SGO model, not just the platform. CensIQ tells clients where the language access gaps are. Connexus closes them. One contract, one SLA, AI scale where it earns its place, humans where the stakes demand it, and the data to defend every decision. That is what our clients are responding to.” Mary Grothe, Chief Revenue Officer, Piedmont Global

 

What systems does Connexus integrate with?

Connexus integrates into the systems clients already run, without changing existing infrastructure.

  • For healthcare clients, Connexus is HIPAA-compliant, Epic SMART on FHIR ready, and in final integration certification, with the Redox middleware path in progress to extend EHR connectivity across 95+ systems. The product is designed to be the first EHR-agnostic interpretation platform with instant connectors, built for the realities of multi-EHR health systems and federal healthcare agencies.
  • For non-healthcare clients, Connexus integrates through SIP trunking, REST API, and direct connectors to Twilio Flex, Genesys, Five9, NICE, Talkdesk, Amazon Connect, RingCentral, and other major contact center platforms.
“We designed everything to embed inside the systems you already run – not to replace them. CensIQ draws its population intelligence from external data sources. Connexus then integrates through Epic SMART on FHIR for the EHR, SIP trunking and direct CCaaS connectors for the contact center, REST API for the data warehouse, and SAML federation for identity. The platform is browser-based, AWS-hosted, ISO 27001:2022 certified, and HIPAA-compliant. IT teams should expect both to fit, not to fight. That is what gets a platform from pilot to production, and what keeps it in the critical path once it is there.” Jeremy Malara, Chief Information and Technology Officer, Piedmont Global
“What separates the SGO model is intelligence-first and hybrid by design. CensIQ tells you which languages and modalities to plan for, and it is built to keep that plan current as your population shifts. Inside Connexus, AI handles scale and human OPI handles the calls that matter, with the routing layer making the decision in real time based on confidence scoring. Clients see one dashboard, one accuracy report, and one audit log across both human and AI delivery. That is not how AI speech-translation vendors are building. That is how a language services company that has been credentialing interpreters for thirteen years builds it.” Saba Dovlatabadi, VP of Product, Piedmont Global

 

How can enterprises and government agencies get started?

Connexus is available beginning today through Piedmont Global’s managed interpretation service and through cooperative purchasing vehicles, including the NASPO ValuePoint Remote Interpreting Services contract and the GSA Professional Services Schedule (Contract #47QRAA18D001Y). Piedmont Global holds ISO 27001:2022, ISO 9001:2015, ISO 17100:2015, and ISO 13485:2016 certifications and is a certified minority-owned business.

Learn more at piedmontglobal.com/connexus or book a demo today.

 


 

About Piedmont Global

Organizations quickly outgrow siloed language vendors and one-off interpretation and translation services. As a Strategic Globalization Organization (SGO), Piedmont Global replaces that fragmented, transactional patchwork with a single global operating system that combines strategic insight, cultural fluency, data intelligence, and technology. The SGO model rests on eight solution pillars – the Elite 8 – that cover the full span of cross-cultural work: Language Operations, Accessibility, Staffing, Data Services, BPO, Consulting, Content Solutions, and Open-Source Intelligence (OSINT). Together, they help enterprises and government organizations cut vendor sprawl, strengthen compliance, and connect with diverse domestic communities and global markets alike. Learn more at piedmontglobal.com.

Piedmont Global Promotes Sarah Hamilton to Head of Talent Systems

Sarah Hamilton, Head of Talent Systems, Leads Piedmont Global’s Talent Architecture. 

This appointment underscores Piedmont Global’s commitment to building a future-ready organization – positioning talent as its most strategically designed asset. 

Arlington, VA, April 4, 2026Piedmont Global, a Strategic Globalization partner helping organizations lead globally, fluently, and confidently, highlights Sarah Hamilton’s role as Head of Talent Systems, leading the design and evolution of Piedmont Global’s talent architecture. From organizational design and workforce planning to leadership development and talent analytics, her work shapes how the company develops leaders and plans for the workforce ahead. She also drives Piedmont Global’s AI and future-of-work strategy  ensuring the company builds scalable, high-performance teams for where it is headed next. 

The appointment marks a deliberate evolution beyond traditional human resources, positioning talent architecture to lead the design and evolution in workforce planning to shape how Piedmont Global develops leaders and plans for the future of work. As skills-based operating models, AI-augmented workflows, and the demand for organizational agility accelerate, Piedmont Global recognizes that traditional HR frameworks were built for a different era. 

“The nature of work is changing faster than traditional HR frameworks can keep pace with,” said Mohamed Hussein, CEO of Piedmont Global. “Skills-based workforces, AI-Augmented operations, and the need for organizational agility demand a different kind of leadership – one that treats talent as a system to be architected, not simply a function to be managed. Sarah has consistently demonstrated this level of thinking, and elevating her into this role is a strategic signal about where Piedmont Global is going.” 

“Talent Architecture is among the greatest indicators of our organizational velocity and our ability to deliver for our clients,” said Hamilton. “This role isn’t a departure from Human Resources – it’s a strategic layer built on top of the critical foundation our HR team provides, abstracting workforce design, skills architecture, and AI-Augmented capability into a system aligned directly to business outcomes. Traditional operating models weren’t built for this pace of change, and together we’ll focus on closing critical capability gaps, strengthening the leadership pipeline, and embedding talent analytics so every investment in people ties directly to business outcomes.” 

The appointment reinforces Piedmont Global’s commitment to building a future-ready organization capable of delivering innovative, scalable language and business solutions to its global partners, and to treating the people behind that work as the company’s most strategically designed asset.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization Organization (SGO) for enterprises and public-sector organizations, dedicated to making cross-cultural operations easier, smarter, and more human. The company offers advisory services, language and cultural expertise, workforce and learning solutions, and tech-enabled platforms, all delivered as custom solutions to help clients reduce risk, accelerate readiness, and expand their reach with confidence. Learn more at www.piedmontglobal.com 

 

Media Contact:

Mary Grothe
Chief Revenue Officer
Piedmont Global
mgrothe@piedmontglobal.com

Piedmont Global Appoints Anthony Cooch as Chief Financial Officer

Piedmont Global Appoints Anthony “Tony” Cooch as Chief Financial Officer, Strengthening Financial infrastructure. 

This appointment reinforces Piedmont Global’s commitment to building scalable financial infrastructure to support continued expansion. 

Arlington, VA, March 30, 2026Piedmont Global, a Strategic Globalization partner helping organizations lead globally, fluently, and confidently, announced the appointment of Anthony “Tony” Cooch as Chief Financial Officer (CFO). 

In his new role, Cooch will lead the company’s financial strategy and operations, driving growth, scalability, and long-term value creation. 

Cooch brings more than 20 years of experience as a CPA and attorney, advising and leading finance organizations in growth-oriented companies. He has extensive expertise in mergers and acquisitions, capital structuring, and building scalable financial infrastructure. 

His appointment marks another step forward as Piedmont Global continues to scale its operations and expand its global impact.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization partner for enterprises and public sector organizations, dedicated to making cross-cultural operations easier, smarter, and more human. The company offers advisory services, language and cultural expertise, workforce and learning solutions, and tech-enabled platforms — delivered as custom solutions — to help clients reduce risk, accelerate readiness, and expand their reach with confidence. Learn more at www.piedmontglobal.com

 

Media Contact:

Mary Grothe
Chief Revenue Officer
Piedmont Global
mgrothe@piedmontglobal.com

NASPO ValuePoint® awards Piedmont Global contract for Remote Interpreting Services

ARLINGTON, VANov. 4, 2025 /PRNewswire/ — NASPO ValuePoint® has awarded Piedmont Global a Remote Interpreting Services contract, expanding public-sector access to Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI). The award allows eligible state, local, and education agencies to procure on-demand, secure, and compliant language services through the NASPO ValuePoint cooperative purchasing program.

“Language should never stand between people and the services that shape their lives,” said Mohamed Hussein, Founder and CEO of Piedmont Global. “This NASPO ValuePoint award affirms our commitment to helping public agencies deliver secure, reliable, and human-centered interpreting for the communities they serve. As a minority-owned organization, we’re honored to support equitable access—helping agencies meet their mission with clarity, dignity, and inclusion.”

 

Expanding access to language support across public agencies

Through this award, public agencies can partner with Piedmont Global to advance inclusive communication across diverse community needs, including:

  • Health and Human Services: Supporting equitable care and access across medical, behavioral health, and public health networks.
  • Education: Helping K–12 districts, higher education, and workforce programs ensure accessibility and inclusion for every learner.
  • Administrative Agencies: Enabling law enforcement, courts, and civic institutions to improve multilingual engagement and public trust.

Secure, compliant, and scalable interpreting services

Piedmont Global provides 250+ languages for OPI and VRI, including 24/7 access to ASL. Services are delivered through secure, HIPAA-aligned, enterprise-encrypted platforms and supported by interpreters who meet rigorous credentialing standards.

Backed by ISO certification and a deep commitment to Strategic Globalization, Piedmont Global unites human expertise, secure technology, and cultural intelligence to strengthen equitable service delivery across public operations.

This award reinforces NASPO ValuePoint’s mission to offer high-quality, best-value cooperative contracts that support public service accessibility, efficiency, and impact.

 

About the contract

The NASPO ValuePoint® Remote Interpreting Services contract (OPI and VRI) is effective immediately and may be used by:

  • State governments
  • Local public agencies and municipalities
  • K–12 public education institutions
  • Higher education institutions

About NASPO and NASPO ValuePoint®

About the National Association of State Procurement Officials (NASPO): NASPO® is a non-profit association dedicated to advancing public procurement through leadership, excellence, and integrity. It is composed of the chief procurement officials from each of the 50 states, the District of Columbia, and the United States territories. NASPO helps its members improve public procurement by promoting best practices, education, professional development, research, and innovative procurement strategies. Learn more at www.naspo.org.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization partner for enterprises and public sector organizations, dedicated to making cross-cultural operations easier, smarter, and more human. The company offers advisory services, language and cultural expertise, workforce and learning solutions, and tech-enabled platforms—delivered as custom solutions—to help clients reduce risk, accelerate readiness, and expand their reach with confidence. Learn more at www.piedmontglobal.com

 

Media Contact:

Clare Schmitt
VP of Marketing and Communications
Piedmont Global
cschmitt@piedmontglobal.com

 

Ready for next steps?

Schedule time with our NASPO rep, Jon Smith, for expert guidance on using the NASPO ValuePoint contract.

Piedmont Global appoints Mary Grothe as Chief Revenue Officer

Piedmont Global appoints Mary Grothe as Chief Revenue Officer, accelerating strategic growth and global partnerships

This appointment underscores Piedmont Global’s commitment to scaling cross-cultural impact through an integrated, outcomes-driven revenue strategy.

Arlington, VA, October 28, 2025 — Piedmont Global, a Strategic Globalization partner helping organizations lead globally, fluently, and confidently, announced the appointment of Mary Grothe as its first Chief Revenue Officer (CRO).

In her new role, Grothe will lead the company’s global revenue strategy and report directly to CEO Mohamed Hussein.

“We’re excited to welcome Mary to Piedmont Global,” said Mohamed Hussein, CEO of Piedmont Global. “She has a proven track record of driving growth and building high-performing teams, capabilities which will be critical to us as we sharpen our go-to-market strategy and strengthen our position as the leading Strategic Globalization partner.”

Grothe brings more than 15 years of experience in sales leadership, revenue transformation, and customer-centric growth. Known for building high-performance teams and scaling systems that align purpose with performance, she will play a central role in advancing Piedmont Global’s mission to make cross-cultural operations easier, smarter, and more human. She is also the founder of Sunday Salmon, a nonprofit and restaurant in Colorado dedicated to feeding communities through the power of food and connection.

“I’m honored to step into this role at such an exciting inflection point for Piedmont Global,” said Mary Grothe, CRO. “Our clients are navigating complex global realities, and my focus is on helping them lead globally, confidently and fluently, connecting every part of our revenue engine to deliver meaningful outcomes.”

Grothe’s appointment reinforces Piedmont Global’s momentum as it continues expanding its global impact and client partnerships.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization partner for enterprises and public sector organizations, dedicated to making cross-cultural operations easier, smarter, and more human. The company offers advisory services, language and cultural expertise, workforce and learning solutions, and tech-enabled platforms—delivered as custom solutions—to help clients reduce risk, accelerate readiness, and expand their reach with confidence. Learn more at www.piedmontglobal.com

 

Media Contact:

Clare Schmitt
VP of Marketing and Communications
Piedmont Global
cschmitt@piedmontglobal.com

Piedmont Global Launches New Brand Identity as the World’s Leading Strategic Globalization Organization

Rebrand reflects expanded capabilities, vertical integration, and a renewed commitment to making cross-cultural operations easier, smarter, and more human.

Arlington, Virginia — Formerly known as PGLS, Piedmont Global today announced a new brand identity and positioning as the world’s first Strategic Globalization Organization (SGO), marking its evolution from a leading language solutions provider into an embedded partner that integrates strategy, culture, and technology across the enterprise.

Inspired by its namesake — “Piedmont,” the foothill that signals the climb — the new identity reflects the company’s role in preparing organizations for pivotal moments and helping leaders scale with confidence. The rebrand also honors the language industry’s enduring relevance in a rapidly changing world, while extending its impact into broader global operations..

Piedmont Global’s SGO model combines cultural fluency, strategic insight, custom solutions, and embedded partnership to help clients seamlessly navigate cross-cultural operations across populations, systems, and markets. Whether expanding globally or serving diverse communities at home, the approach equips leaders to operate with clarity, agility, and confidence.

This is more than a new logo or look. It’s a new model for operating across borders and communities,” said Mohamed Hussein, Founder and CEO of Piedmont Global. “For too long, our industry has been seen as the last mile. Piedmont Global flips that script. We embed earlier in the value chain, aligning the people, capabilities, and strategies to unlock growth and impact. This isn’t about words or workflows anymore; it’s about transforming how organizations connect, decide, and deliver in a complex world.

With vertically integrated solutions that span advisory services, federal alignment, workforce and learning solutions, tech-enabled platforms, and market intelligence, alongside its long-standing leadership in language and cultural expertise, Piedmont Global provides end-to-end solutions that reduce risk, accelerate readiness, and strengthen connections across cultures and systems.

These capabilities represent a natural evolution of the work the company has delivered for years; the rebrand makes that expanded role official, giving enterprise and public sector organizations a trusted partner across the full spectrum of Strategic Globalization.   

Key elements of the rebrand include:

  • Transition from PGLS to Piedmont Global, reflecting expanded scope and capabilities.
  • A new visual identity expressing growth, connectivity, and limitless opportunity.
  • Service pillars uniting strategy, culture, and technology for integrated solutions.
  • Refined messaging anchored in the company’s core purpose: to make cross-cultural operations easier, smarter, and more human.
  • An updated website featuring new solutions, client success, and thought leadership on Strategic Globalization.

The new brand launches today with a phased rollout to clients and partners in the coming weeks.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization partner for enterprises and public sector organizations, dedicated to making cross-cultural operations easier, smarter, and more human. The company offers advisory services, language and cultural expertise, workforce and learning solutions, and tech-enabled platforms—delivered as custom solutions—to help clients reduce risk, accelerate readiness, and expand their reach with confidence.

Learn more at piedmontglobal.com.

 

Media Contact:
Clare Schmitt

VP of Marketing and Communications  

Piedmont Global
cschmitt@piedmontglobal.com

 

Piedmont Global Achieves ISO 27001:2022 Certification

Reinforcing Globalization Strategy and Security-First Culture 

Arlington, VA — September 10th, 2025 — Piedmont Global (PGLS), a leader in Strategic Globalization services, announced it has achieved ISO 27001:2022 certification, the internationally recognized standard for Information Security Management Systems (ISMS). 

The certification covers all operations of Piedmont Global Language Solutions and its entities, and covers interpreting, translation and localization, intelligence analysis, and language training services, along with the supporting cloud-based technology infrastructure. This enterprise-wide scope ensures that every process, system, and dataset within the organization is safeguarded by a unified ISMS framework. 

Certification was granted following an independent, accredited audit verifying that Piedmont Global meets the rigorous requirements of ISO 27001:2022. The achievement reflects the company’s security-first culture and its commitment to delivering lasting value to clients through operational excellence, risk reduction, and uncompromising protection of sensitive information. 

 “Our clients operate in complex, fast-moving environments where trust and security are non-negotiable,” said Catherine Early, Director of Technology and Infrastructure at Piedmont Global. “Achieving ISO 27001:2022 certification across all operations demonstrates our organizational mindset that embeds security into everything we do. This mindset is foundational to how we deliver value that supports our clients’ success on a global scale.”

Mohamed Hussein, Founder & CEO, added: “This is a milestone in a much larger security journey. Our clients span sectors from government to healthcare to enterprise, each with unique missions and high-stakes requirements where even a single lapse can have dire consequences. A sound, globally recognized security framework ensures that we both meet client-specific needs and uphold a trusted standard that transcends industries. This achievement demonstrates that security is not just a standard to check; it is a discipline we live by. And it’s only the beginning. With additional certifications already in motion, we are continually raising the bar to ensure our clients and partners can rely on Piedmont Global as the most trusted, security-first partner in Strategic Globalization.”

 

What it means for Clients and Partners

 For enterprises, government agencies, and global partners, ISO 27001:2022 certification provides independent assurance that Piedmont Global (PGLS) operates under a robust and globally recognized security framework. This means: 

  • Lower risk exposure through proactive protection of sensitive data. 
  • Streamlined compliance support, helping clients meet their own regulatory requirements more efficiently. 
  • Enterprise-wide consistency, with security embedded across all processes and services. 
  • Confidence in scalability, ensuring that as client needs grow, protections remain strong and aligned with global best practices.

Ongoing Commitment 

ISO 27001:2022 certification is not a destination but a commitment to continuous improvement. Piedmont Global will continue to assess risks, strengthen security controls, and advance employee training across all regions, ensuring resilience and adaptability as the global threat landscape evolves.  

With security, innovation, and client success at the core of its globalization strategy, Piedmont Global will continue to enable organizations worldwide to communicate, operate, and grow with confidence.

 

About Piedmont Global

Piedmont Global is a Strategic Globalization Organization (SGO) dedicated to making cross-cultural operations easier, smarter, and more human. We help enterprises and government organizations unlock new opportunities by integrating cultural fluency, strategic insight, custom technology, and embedded partnership. From language and communication solutions to market intelligence, staff augmentation, and growth advisory, Piedmont Global equips organizations to lead — globally, fluently, and confidently. 

 

Media Contact

 Clare Schmitt (cschmitt@pgls.com)

VP of Marketing and Communications, Piedmont Global

PGLS Named a Top 50 Global LSP by CSA Research

Rising in the Ranks

We’re proud to share that PGLS has been recognized as one of the Top 50 Language Service Providers in the world—ranking #23 globally and #8 in North America in CSA Research’s 2025 Global Market Study. This recognition marks a significant leap from last year’s positions of #34 globally and #13 in the region.

For over two decades, CSA Research has conducted one of the industry’s most comprehensive studies on outsourced language services and technology, using a rigorous methodology to size the market and identify the top providers. Their findings reflect more than just revenue—they’re a measure of capability, trust, and impact in a competitive global landscape.

Growth Backed by Purpose

Our rise in the rankings is the result of sustained growth, driven by a simple commitment: helping mission-driven organizations connect across cultures with clarity and confidence. From day one, our work has been about more than translation—it’s been about making global communication more human, strategic, and impactful.

In 2024, that meant helping clients like Minnesota Community Care, Fairfax County VA, and GT Independence overcome complex language, cultural, and operational barriers to achieve their mission and goals. It meant investing in the right blend of technology, cultural intelligence, and embedded human expertise. And it meant showing up as true partners—not just vendors.

A Milestone on the Road to Transformation

This recognition comes at a pivotal time. On September 30, we will officially launch our new identity. This evolution reflects the reality of the work we do today—helping organizations go beyond transactional language services to achieve scalable, strategic, and culturally fluent growth. Our mission is clear: to help you expand intelligently, connect authentically, and lead confidently in every market you enter.

The Road Ahead

Being named a top global LSP is an honor and an important milestone in our larger journey to redefine what’s possible in global expansion. We’re grateful to our clients, partners, and team for making this achievement possible, and we can’t wait to share what’s next as we step into this new chapter.

PGLS is a leading provider of global language and business solutions dedicated to unlocking the full potential of communication – empowering our clients to achieve growth, enhance experiences, and transform information into actionable insights. Committed to innovation and excellence, PGLS offers a range of services designed to meet the evolving needs of our diverse clientele. From language and communication solutions to market intelligence, staff augmentation, and growth advisory, PGLS is redefining the landscape of global business and communication, empowering organizations to succeed in a dynamic world. .