Government

Language access for safer, more equitable state and local government services

Support state and local government agencies with multilingual and accessible communication that protects due process, improves public safety, and strengthens trust across the communities you serve.

Trusted partners

Why Piedmont Global for goverment

Piedmont Global partners with state, county, and municipal agencies to deliver clear, consistent, and accessible communication across public safety, justice, health, and human services. We help agencies meet Title VI, ADA, Section 1557, and state-level language access requirements while improving service delivery and resident experience.

Multilingual forms, notices, and digital content residents can actually understand.

ASL and Deaf/Hard of Hearing access across public-facing and legal interactions.

Audit-ready translation and interpreting aligned to federal, state, and local mandates.

Real-time interpreting with standardized workflows that shorten resolution times.

Clear communication that supports due process, equitable access, and community trust.

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Frictions in government

As public services expand across agencies, departments, and jurisdictions, small gaps in language access and accessibility quickly become risks to safety, due process, and compliance.

Emergency & initial contact

Misinterpreted 911 and emergency calls
Limited access to real-time language and ASL support

Patrol & field
interaction

Communication gaps with witnesses, victims, and suspects
Misunderstood instructions during stops or investigations

Evidence collection & reporting

Inconsistent translation of statements and reports
Errors in body-worn camera interpretation or documentation

Rights & legal
notifications

Miscommunication during Miranda rights and consent
Limited clarity around waivers and legal notices

Booking &
processing

Delays due to unavailable interpretation
Errors in intake, health screenings, or documentation

Detention &
corrections

Misunderstood facility rules and expectations
Limited communication access for Deaf and LEP individuals

Court hearings & proceedings

Inaccurate interpretation during arraignment or hearings
Misalignment in translated legal documents

Legal rights & representation

Barriers to attorney–client communication
Confusion around conditions, notices, and obligations

Our solutions

LangOps is the operating system for language. It centralizes interpreting, translation, localization, and language training into a single framework that is built into your organization’s operations, not bolted on when a problem arises. Integrated at the start of your workflows, LangOps makes language a built-in capability rather than an afterthought, ensuring employees and customers have the same clear, consistent experience regardless of English proficiency.

By embedding language access into the business foundation, organizations move from reacting to issues to operating smoothly and confidently, without communication barriers slowing them down or putting them at risk.

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Impacts on government

Clear, accessible communication for all residents

Multilingual and accessible communication improves understanding, protects rights, and strengthens trust between agencies and the communities they serve.