Over-the-Phone Interpreting (OPI)
On-demand interpreters, any language, anytime, anywhere.
Request demoWhy It Matters
In high-stakes conversations, delays or miscommunication carry real consequences. Over-the-Phone Interpreting (OPI) delivers instant access to qualified interpreters in 200+ languages—so patients, customers, and citizens are understood in the moments that matter most.
Our OPI services integrate seamlessly into your call workflows. Whether over a phone line, browser, or mobile app, you can connect with an interpreter in seconds. The result: real-time language access that reduces risk, improves outcomes, and strengthens trust across communities.
What we offer
Comprehensive OPI Capabilities
200+ languages and dialects
Qualified, vetted interpreter
Connect in under 15 seconds
24/7 global availability
Multi-device access (phone, web, app)
Customized workflows and speed dials
Secure, compliant connections
QA-driven service monitoring
Why Piedmont Global
Expertise that scales
We embed OPI directly into your systems—delivering consistent, secure, and reliable access to interpreters wherever and whenever you need them.
Quality interpreters
Skilled linguists across 200+ languages and dialects.
Fast connections
Access an interpreter in as little as 15 seconds.
Always available
Round-the-clock service across all time zones.
Device flexibility
Phone, browser, tablet, or smartphone enabled.
Custom integration
Speed dials and IVR built to your workflows.
QA-backed assurance
Ongoing monitoring ensures service consistency.
Industries we support
Tailored solutions for regulated, high-impact sectors.
Healthcare
Close care gaps with culturally competent, ADA-compliant language access.
Government
Helping agencies communicate clearly, meet compliance standards, and serve every community cost-effectively.
Legal
Strategic globalization for courts, law firms, and agencies — ensuring every client is heard, every case stands, and every right is protected.
Insurance
Helping insurers expand confidently, connect deeply, and serve inclusively — everywhere.
Education
Remove barriers, engage families, and equip every student with an equal chance to succeed.
Technology
Scale products globally with seamless localization, adoption, and support in every market.
Manufacturing
Standardize safety, scale operations, and accelerate global growth — with clarity across every plant, supplier, and market.
Life Sciences
Inclusive trials. Regulator-ready documentation. Global launch — on schedule.
Outcomes
Results you can expect
Qualified interpreters available within seconds.
Clear communication in high-stakes conversations.
HIPAA- and ISO-aligned interpreting workflows.
Language access embedded into existing systems.
Flexible, scalable alternative to on-site interpreting.
Let’s talk about making success inevitable.
Looking for a partner to help you solve today’s challenges — and prepare for tomorrow’s opportunities? Let's build something lasting—together.