Transactional language services
- Reactive service delivery
- Limited organizational integration
- Inconsistent quality standards
Accessibility & American Sign Language (ASL)
Data services
BPO & KPO
Consulting
Content solutions
Open-Source Intelligence (OSINT)
Explore All Solutions
Inclusive access, built into every interaction.
Turning raw data into reliable intelligence
Turning every interaction into a moment of connection.
Strategic guidance to help you lead with clarity and confidence.
Create, adapt, and scale content with cultural precision.
Turning global signals into strategic foresight.
Community HealthcareCall CenterTechnologyNonprofit and NGOManufacturingLife sciencesLegalInsuranceGovernmentEnergy and utilitiesEducationConsumer goodsHealthcare
Explore All Industries
Community healthcare is facing a multilingual care challenge
Community healthcare is facing a multilingual care challengeFrom clinics and FQHCs to public health programs and community outreach, increasing cultural diversity has made language access a direct driver of outcomes, trust, compliance risk, staff workload, and cost.
Piedmont Global partners with community healthcare leaders to move language access from a reactive service model to a system-level strategy.
The reality facing community healthcare organizations
Demographic change, chronic disease prevalence, and rising expectations are reshaping how community care operates. Multilingual complexity is no longer peripheral; it is embedded in daily operations and long-term sustainability.
Growing population diversity
Increasing care complexity
Operational strain
Regulatory exposure
Why traditional approaches fall short
Fragmented workflows
- Disconnected systems
- Manual coordination overhead
- Information gaps across teams
Reactive compliance
- Checkbox mentality
- Minimal requirement adherence
- Risk exposure accumulation
What changes when multilingual care is treated strategically
01
More predictable operations
02
Stronger patient engagement
03
Reduced operational friction
04
Improved equity outcomes
05
Greater confidence in compliance posture
A strategic partner for multilingual care systems
We engage at the organizational level, aligning leadership priorities, operational realities, and community needs to strengthen multilingual care across the enterprise.
What changes when multilingual care is treated strategically
01
More predictable operations
02
Stronger patient engagement
03
Reduced operational friction
04
Improved equity outcomes
05
Greater confidence in compliance posture
Understand context
Align priorities
Strengthen systems
Support execution
Engagements are tailored, collaborative, and grounded in organizational realities. We work alongside leadership teams to navigate complexity with confidence and build sustainable multilingual care capabilities.
Related resources
October 30, 2023
5 Steps To Building A Healthcare Language Access Plan
Read More →
March 3, 2025
Certified Medical Interpreters vs. AI Translation: What Hospitals Need to Know
Read More →
February 28, 2024
5 Steps to Facilitate LEP Patient Recruitment in Clinical Trials
Read More →
March 13, 2024
FDA Guidance for Diversity in Clinical Trials
Read More →
February 5, 2023
On-Site Healthcare Interpretation During and After COVID
Read More →
March 26, 2024
A Guide to Interpretation Services and Modalities
Read More →
April 10, 2025
Language Access and Health Equity: How Working with Medical Interpreters Uplifts LEP Patient Care
Read More →
Frequently asked questions
Piedmont Global delivers comprehensive language access services for community healthcare settings, including video remote interpreting (VRI), over-the-phone interpreting (OPI), and onsite interpreting (OSI). Services are available in 300+ languages, including American Sign Language (ASL), and are designed to support medical appointments, behavioral health, public health outreach, and community-based care.
Yes. Piedmont Global’s interpreters are trained in medical terminology, confidentiality, and cultural competence, with experience serving diverse and underserved populations. Interpreters adhere to HIPAA requirements, follow nationally recognized ethics standards, and are equipped to support sensitive healthcare and mental health interactions.
We support healthcare organizations in meeting Title VI, Section 1557, and state-level language access requirements by providing qualified interpreters, usage tracking, and documentation support. Our team also assists with Language Access Plans (LAPs) to help clinics, FQHCs, and community programs maintain compliance while improving patient communication.
Piedmont Global partners with community care providers to reduce language barriers, improve health literacy, and expand access to care for multilingual populations. Through flexible service models, 24/7 interpreter availability, and culturally responsive solutions, we go beyond interpretation, serving as a strategic partner committed to advancing health equity.
Explore full capabilities
Bring clarity to multilingual care
A strategic conversation can help identify where complexity is limiting performance and where alignment can restore momentum.
