Your Workforce Is Multilingual. Is Your Employee Experience?

Pastries, fruit, and coffee. Forum starts at 10:00 am sharp for SHRM accreditation.

Companies spend millions attracting talent and then lose them to an onboarding deck that only reads in one language. This session puts numbers to the cost of monolingual EX (operational, cultural, and human) and shows what shifts when you stop treating language as a translation problem and start treating it as a retention lever.

Led by: Mary Grothe, Chief Revenue Officer, Piedmont Global

Break

Compliance gets you to the baseline. It won’t make you a destination employer. Brian walks through what real digital accessibility infrastructure looks like: WCAG alignment, ASL in digital environments, blind and low-vision standards, and the audit practice that keeps you ahead of the regulators instead of reacting to them.

Led by: Brian Birnbaum, CEO, Birnbaum Interpreting Services

Sandwiches, salads, and chips.

Legal wants guardrails. The business wants speed. Employees want to know if the AI tool screening their promotion packet speaks their language, literally and figuratively. This session maps the intersection of AI governance, Language Access Plans, and multilingual EX, and shows how to operationalize all three without bringing the business to a halt.

Led by: Gil Segura, Principal Solutions Architect, Piedmont Global & Saba Dovlatabadi, VP of Product, Piedmont Global

SHRM credit codes will be handed out with gift bags as you leave.

CHROs, VPs of HR, Heads of DEI, and accessibility leaders at organizations where “multilingual workforce” and “AI adoption” are already on the strategy doc, and the plan to handle both is still a work in progress.