The Language Concordant Care Gap
Why health systems fail 67 million Americans, and what it would take to fix it.
What you’ll learn: In this white paper, Piedmont Global synthesizes the evidence to explain why interpreter availability alone does not solve communication gaps, and why cultural competence training by itself does not reliably improve outcomes. You’ll learn how health literacy and workflow integration are critical missing pieces — and how a Cultural Fluency Framework provides actionable, operational requirements health systems can adopt to improve outcomes, performance, and equity.
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